Answers on installation, sizing, finishes, warranty and more. Can't find yours? Our team is a call or text away.
Step-by-step guides for putting your mailbox system together and installing it yourself.
If you have any questions please give us a call at 770.436.6198, email us at support@aodmailboxes.com, or you can even reach us by text 770.334.9302.
The bolt that goes in to the bottom of the post is an anti-rotation bolt. Once the concrete is poured it helps the post from twisting or turning
Open full-size image in a new tabIf you have any questions please give us a call at 770.436.6198, email us at support@aodmailboxes.com, or you can even reach us by text 770.334.9302.
The bolt that goes in to the bottom of the post is an anti-rotation bolt. Once the concrete is poured it helps the post from twisting or turning.
Open full-size image in a new tabThe bolt that goes in to the bottom of the post is an anti-rotation bolt. Once the concrete is poured it helps the post from twisting or turning.
If you have any questions please give us a call at 770.436.6198, email us support@aodmailboxes.com, or you can even reach us by text 770.334.9302.
Open full-size image in a new tabIf you have any questions please give us a call at 770.436.6198, email us at support@aodmailboxes.com, or you can even reach us by text 770.334.9302.
The bolt that goes in to the bottom of the post is an anti-rotation bolt. Once the concrete is poured it helps the post from twisting or turning
Open full-size image in a new tabThe bolt that goes in to the bottom of the post is an anti-rotation bolt. Once the concrete is poured it helps the post from twisting or turning.
If you have any questions please give us a call at 770.436.6198, email us at support@aodmailboxes.com , or you can even reach us by text 770.334.9302.
Open full-size image in a new tabIf you have chosen to install your mailbox on your own, we have a special guide to help you with the process. As always, you may call us with any additional questions you may have at 770-436-6198. Click this installation guide (opens in a new tab) for instructions and a video.
The bolt that goes in to the bottom of the post is an anti-rotation bolt. Once the concrete is poured it helps the post from twisting or turning.
If you have any questions please give us a call at 770.436.6198, email us at support@aodmailboxes.com, or you can even reach us by text 770.334.9302.
Open full-size image in a new tabWhere we install, what to expect, and how to prepare your site.
Our Company is insured for installations.
No we do not have surface or sidewalk mounts, we also cannot install our mailboxes on a sidewalk.
All mailboxes installed by Addresses of Distinction are installed using concrete. We warranty all installations for a period of one year. When your mailbox is installed, please wait 24 hours before applying pressure to the post, as it takes some time for the concrete to fully cure.
We offer a full selection of mailbox and street sign maintenance options for you to choose from to customize your service experience. Click the maintenance page (opens in a new tab) for options from which to choose.
Addresses of Distinction offers multiple types of product installations. Our installation services include decorative mailbox installation, decorative street sign installation, community message board installation, homes for sale real estate sign installation, and many more. Give us a call at 800-436-1647 to learn more.
For community projects, Addresses of Distinction mainly services the Southern region, including but not limited to: Alabama, Georgia, South Carolina, North Carolina, Tennessee, Florida, Mississippi, and Louisiana. Call us if you would like to request service in another region. For individual mailbox installations we only service the Metro Atlanta area.
If there are flowers, vines, or other shrubbery that you would like to preserve, we recommend that you remove those plants prior to the installation and replant them afterwards. Although our installers will do their best to protect your landscaping, sometimes the removal of flowers, vines, or other shrubbery is necessary in order to properly install the mailbox and we cannot guarantee that any foliage or landscaping in the area of the installation will be protected. As well, we do not offer shrub removal services due to the threat that roots can pose to utility lines.
If landscaping is not removed we may NOT be able to install mailbox
We do not install, repair, or remove stucco/brick mailboxes.
No problem. Just make sure to give us a call when you place your order and provide us with your gate code prior to installation. This prevents installation schedule delays.
Typically, we complete the installation within 5-7 days from the day the order is placed. We try our best to install as quickly as possible. Some installations take place the 1-2 days after the order is placed. Installation times depend on several factors including the weather, volume of orders, etc. Installation includes the removal and disposal of your old mailbox system.
We do not repair, reset, or replace wooden mailboxes.
Measurements, drill-hole spacing, screws and fittings for brackets, plates and hinges.
Yes, the hinge we offer is Universal with all Williamsburg / Imperial mailboxes
Our interior door latch is ONLY available for the WB Box 8
Large mailbox product dimensions- Mailbox is 21" long, 11" high and 8 1/4 wide
Standard Mailbox product dimensions- Mailbox is 18 3/4" long, 8 3/4" high, and 6 1/4 wide.
The Williamsburg square base is 6 x 6 x 35"
The Corinthia Bracket is 15" x 9" x 5"
The D Bracket is 5 1/2"W x 10 1/2"L
The hinge is 6.375" x 1 x 1 and the screw holes are 2 1/4" apart.
2 of each: #10-32x1" a matching wing nut and #10 sealing washer
An address Plate A looks just like an address Plate #1 except the drill hole placement is different. The drill holes on a Plate A are 13" apart; the drill holes on a Plate #1 are 13.5" apart (drill hole to drill hole). WE NO LONGER SELL PLATE A. It's been discontinued.
This distance between drill holes is 10 3/8"
The distance between the drill holes is 4" (drill hole to drill hole)
The distance between the drill holes on an address plate #1 are 13.5" apart (drill hole to drill hole)
The distance between the drill holes on an address plate #2 are 13.5" apart (drill hole to drill hole)
The holes are 8 1/2" apart
The large mailbox mounting plate is 16" in length
The thread size is 10-32x1/4"
10-32 x ¼” Phil Truss Head Machine Screw Stainless Steel.
An Address Plate #8 receives 2 - 1/2" screws and washers
What our products are made of and how to keep them looking new.
We do not offer mailbox painting or refurbishments on individual mailboxes. However, if your HOA or community management company is interested in a large project for refurbishments give us a call today!
Williamsburg Mailboxes
Williamsburg Mailbox RefurbishmentDOCX, 140 KB
Standard Mailboxes
Standard Mailbox RefurbishmentDOCX, 110 KB
We use only the highest grade aluminum to produce our high quality aluminum community products. Due to the extent of our powder coating process, every product is extremely durable and reliable.
We recommend using a Rustoleum or Sherwin Williams Oil Based, Brush-on, Satin, Outdoor paint.
Our most popular mailbox features a standard size and smooth exterior surface that is perfect for most residences. Incorporating a steel latch, the door is embossed with an eagle, for a classic look that complements any curbside. It is constructed from rust-resistant galvanized steel that provides strength and stability, while a powder-coated finish minimizes weathering. Sold fully assembled to reduce installation time.Constructed from rust-resistant galvanized steel for durabilityGlossy black finish is powder-coated to resist rust and elementsMounting hardware sold separately
The post and mailbox are proudly made in the USA, while the decorative bracket and number plate originate from China. Following production, all our products are sent to a local powder coating facility in Indiana to receive their finishing touches
Powder coating is a type of coating that is applied as a free-flowing, dry powder. The coating is typically applied electrostatically and is then cured under heat to allow it to flow and form a “skin”. It creates a hard finish that is tougher than conventional paint. We only use the highest quality powder coating process for our products. If you would like to request more specific information, we are happy to provide an information sheet. Just call us at (800) 436-1647.
Our gold vinyl numbers are made with engineer grade reflective vinyl
Aluminum is rust and rot free. Aluminum can literally last 20+ years if a high grade aluminum is used. Replacement parts, durability and availability make aluminum a tough choice to beat in comparison to wood and steel.
Refunds, warranty coverage, and what to do if something arrives damaged.
Yes of course please send your photos to our Support Desk. You may send a photo via email or text message at 770-334-9302 or to Support@aodmailboxes.com
It is nearly impossible to have material / aluminum with no flaws in the metal. The casting process makes the aluminum more durable but the metal is prone to blemishes, pits, bubbles or indents.
If you need to replace your Charleston bracket you can call in to place the order or go to our website and make the purchase. Here is a link Charleston Bracket (opens in a new tab)
If you are unsure if the bracket is The Charleston you can always send in an image to support@aodmailboxes.com or text us 770.334.9302 so we can verify that for you.
If you received a damaged item with your order, please email us an image of the damage and also provide the order number. We will make sure to correct this for you. Our email is support@aodmailboxes.com
If you prefer texting, we can be reached at 770.334.9302. Please attach an image and your order number.
Yes. We warranty all of our products for one year of full coverage.
Download the warranty document (PDF) (opens in a new tab)
All claims must be reported prior to the expiration date of the warranty. Damage resulting from misuse, negligence, accidents, improper mounting or installation, salts, chemicals, road debris, vandals, and exposure to extreme environmental conditions such as high heat, humidity, extreme cold, high salt air content, corrosive environments, natural aging during normal use, or other Acts of Nature are not covered. Proof of purchase and a photo of the claimed defect must be presented for consideration
Addresses of Distinction
Attn: Return Department
4495 W. Vernal Pike
Bloomington, IN 47404
If your mailbox is broken please send in images to support@aodmailboxes.com or you can text us at 770-334-9302. If you live in a community that has our mailboxes, please provide the name.
Download the warranty document (PDF) (opens in a new tab)
All claims must be reported prior to the expiration date of the warranty. Damage resulting from misuse, negligence, accidents, improper mounting or installation, salts, chemicals, road debris, vandals, and exposure to extreme environmental conditions such as high heat, humidity, extreme cold, high salt air content, corrosive environments, natural aging during normal use, or other Acts of Nature are not covered. Proof of purchase and a photo of the claimed defect must be presented for consideration
You may return an item for a refund of the merchandise total within 30 days of delivery; all you need to do is ship the item back to us. A restocking fee of 20% will apply. Return credits are issued within 7 days once the item is received and inspected. Please note, if you return an item the original shipping costs will be deducted from your total refund amount.
If your item arrived damaged or defective, we are happy to arrange for a prompt replacement. See our warranty information for damaged product.
Items must be in new condition and in the original packaging to qualify for a refund (please do not assemble or modify the product in any way). The few exceptions that cannot be returned include:
Send us a picture of the current mailbox, choose another one from here:
the mailbox collection and here the mailbox size guide
How long orders take and how to get help with an order.
Go to the following website and enter your online order number:
the free numbers request form (opens in a new tab)
You have a choice between pure brass numbers or gold vinyl reflective numbers.
If you need to replace your mailbox or post please email us at support@aodmailboxes.com or we can be reached by text at 770.334.9302. Please provide an image of the damaged product, the name of the community you live in, your full address, and the best contact number for you.
We will let you know the cost of the replacement and the cost of installation. Once an order is placed for installation one of our installers will be out in 7-10 business days to complete the work. You do not need to be home for the work to be completed. Also we are a prepay company and accept all major credit cards.
We look forward to hearing from you and helping you out.
Our typical lead times for individual mailbox orders are approximately one week. If you are doing a community mailbox project and/or a community street sign project, typical lead times are approximately 2-3 weeks.
Who we are, and the standards our mailboxes and signs are built to.
Addresses of Distinction manufactures street and traffic signs that will comply with MUTCD and local regulations. Breakaway devices are designed and constructed to break or yield when struck by a vehicle. The term “breakaway” refers to crash-tested devices that break or bend upon impact.
Addresses of Distinction was founded in 2005 by Thomas & Reinhardt Cyphers in response to complaints of various builders and homeowners about how hard it was to find a quality mailbox for their homes. This dream has grown from its humble beginnings to the Southeast’s largest provider of residential mailboxes and street signs. In addition to organic growth, Addresses of Distinction has acquired three of the oldest and most established mailbox and street sign companies to strengthen their product line and further cement their position as the industry leader. With over 80,000 installations under our belt it is clear to see why so many neighborhoods turn to Addresses of Distinction for a long term solution to their street sign and mailbox needs.
We know that great people make a great team and great teams can overcome huge obstacles. We work hard to find the best team members to join our company and work equally hard to provide a challenging and rewarding environment to motivate and bring out the best in them. We love what we do!
A carrier must be able to reach inside without leaving the truck. That means positioning it 41” to 45” off the ground and back about 6” to 8” from the curb. The post should be buried no more than 24” deep, so it can give way in case of an accident
Our team answers Monday through Friday, 9:00 AM – 5:00 PM EST. For damaged items, include your order number and a photo.